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Registration Questions

What are registration deadlines?

Early Bird Registration discounts close on April 22, 2019.  Pre-registration discounted pricing ends May 22, 2019.  Conference Walk-in registrations will be accepted at the Registration Kiosk. Registration for special events will not be available for pre-order after May 22; however, tickets may be available at the Convention Center Registration Kiosk.

How much does each Conference Cost?

Prices varies by membership and date registering. Click here for details.

Can I email or call in with a question?

Of course!  Email the Resistration Team at or call the Library during normal open hours at 818-843-7247. If we can't answer question, we'll ask a Registration Team member to return your call.

Will you still have multiple conference discounts?

Yes.  You receive a discount when you sign-up for Genetic Genealogy Conference and Genealogy Jamboree. The Genetic Genealogy is on Thursday, May 31. Genealogy Jamboree is Friday through Sunday, May 31 - June 2. There are additional discounts for members of SCGS for every event. Also, you get a discount before Early Bird ends in mid-April. To see the prices and download the mail-in registration form, please click here.

What types of payments will you take?

You may pay for online registrations by credit card (VISA or MasterCard) or by sending a check by mail. Credit card sales process immediately and we encourage you to use this method. Registrations paid by check are not complete until your check is received.  This may delay your registration for up to a week while waiting for your check to arrive. Registrations are not complete, i.e., you are not enrolled in limited-seating special events, such as workshops, banquets and tours, until your payment is received.

I’ve always registered by mail.  Can I still do that?

Yes. It’s fast and easy to register in our new online registration system, but you can print the registration form and send it along with your check to the address on the last page of the form. For your security, we can no longer accept credit card numbers through the mail. Here’s the link to the print version of the Registration form.

How do I register for a Workshop?

Workshops are a separate-fee benefit for conference attendees. To register for a workshop, you must be registered for at least one day of Genealogy Jamboree or the Genetic Genealogy conference. In addition, a workshop may have pre-requisites or mandatory assignments prior to the class. The Genetic Genealogy workshops require a laptop or tablet in class. Please check the Workshop Requirements link prior to ordering. Workshops can be ordered at the same time as registering for the conferences or added to an existing order. You may only sign-up for one Genetic Genealogy workshop.

What if a Workshop is full? 

Our workshops are very popular and often fill quickly. All Genetic Genealogy workshops will have wait lists, if necessary. A wait list may be closed when a maximum number has been met. We encourage you to join the waitlist as registrants can, and do, drop workshops.

Can I change my registration after I paid?

Yes, you can make changes and additions to your registered events until May 11, 2019 without penalty. Here's how:
To remove and refund an event or remove and replace and event (such as switch from one meal to another), click on the red circular arrow for the event you want to remove, then register for the event you want to add. Click CHECKOUT. Your new Cart will list the refunded item and the new purchase. You will be charged (or credited) for the difference.

How are refunds and returned checks handled?

You may cancel an event or your complete registration on or before May 11, 2019 if paid by credit card online. The refund will be made to your credit card. Registrations paid by check or cash, less a $25 service fee, must be requested in writing and received by email ( or by mail (Attn: Jamboree Refund, SCGS, 417 Irving Drive, Burbank, CA 91504-2408) and postmarked no later than May 11, 2019. Refunds will be processed after the conference and checks issued no later than 31 July.  There will be no refunds (and no exceptions) for requests received after May 11, 2019. 

For checks returned for insufficient funds in the account, SCGS will charge a fee of $35 for each returned check. Returned checks must be repaid by cash, money order, cashier's check, or a credit card.